Return & Refund Policy
At Dakin Store, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to assist you through the returns process.
1. Returns Eligibility
You have 30 calendar days to return an item from the date you received it. To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- The item must be in the original packaging with all tags attached.
- You must provide the receipt or proof of purchase.
2. The Refund Process
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.
3. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.